Your privacy matters to us: GTBets (gtbets.ws) by using the platform, you agree to this Privacy Policy. For any questions, support@gtbets.wsto get in touch.
01 Introduction
GTBets is a trusted online betting and gaming platform serving members in Bangladesh and other approved regions. We place the highest importance on our members' privacy. This Privacy Policy clearly explains how your personal data is collected, why it is collected, and how it is kept secure.
This policy applies to the gtbets.ws website, mobile app, and all associated services. It takes effect whenever you register, log in, or use any of our platform's services.
Gtbets never sells, rents, or shares your data with third parties without your consent. Our goal is to provide you with a safe and transparent gaming experience.
02 What data we collect
Gtbets only collects information that is strictly necessary. Collecting excessive or unnecessary data goes against our policy. The types and sources of data we collect are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | Mobile banking number, transaction history | Deposits, Withdrawals & Fraud Prevention |
| Technical Information | IP address, device information, browser | Security & Fraud Detection |
| Usage Data | Game history, betting records, session duration | Responsible Gaming & Service Improvement |
| Cookie Information | Preferences, session tokens | Site Functionality & User Experience |
We collect data in three main ways: (1) directly from you, such as during registration, (2) automatically from your device, and (3) from trusted third parties such as payment providers.
Please Note: We never store your bank password, OTP, or full payment card number.
03 How we use your data
Gtbets uses the data it collects solely for defined purposes. The reasons are outlined below:
- Account Management: For registration, login, password reset, and account verification.
- Payment Processing: Secure processing of deposits and withdrawals, and fraud prevention.
- Customer Support: To resolve your issues and provide customer support.
- Responsible Gaming: To detect problem gambling behaviour and take protective measures.
- Legal Obligation: To comply with regulatory authority guidelines.
- Platform Improvement: To improve the gaming experience, service quality, and site performance.
- Promotional Communications: To send you offers and bonus information, with your consent.
Gtbets never sells your data to third parties for advertising purposes. We follow a "minimum necessary" principle for every use of your information.
05 Cookies & Tracking Technologies
The gtbets website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Used for login sessions, security tokens, and language preferences. These cannot be disabled.
- Functional Cookies: To remember your preferences, such as theme or betting settings.
- Analytics Cookies: To analyze site usage — fully anonymized.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
06 Data Protection Measures
Gtbets protects your data using internationally recognised security technology. Our security infrastructure is regularly audited by independent third-party experts.
- Across all data transmissions 256-bit SSL/TLS Encryption is used.
- Password bcrypt Hashing— stored securely with no passwords held directly in the database.
- Payment Data Stored Separately On PCI DSS-compliant servers Reserved.
- Regular Penetration Testing and security audits are conducted.
- Two-Factor Authentication (2FA) Available to all members.
- Suspicious login attempts are automatically blocked and the member is alerted.
That said, no method of transmission over the internet is 100% secure. We encourage you to do your part — use a strong password and never share it with anyone.
07 Data Retention Period
Gtbets retains your data only for as long as necessary. Once the retention period expires, data is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Identity Verification & Legal Compliance |
| Gaming History | 3 Years | Responsible Gaming & Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Assurance |
| Cookie Information | End of session or up to 1 year | Site Functionality |
08 Your Rights Over Your Data
As a gtbets member, you have full control over your own data. We uphold the following rights:
Right to Access
You can request to see what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
Right to Data Portability
You may request a download of your personal data.
Right to Object
You can opt out of marketing communications at any time.
To exercise these rights support@gtbets.ws. We typically respond within 30 days.
09 Protection of Minors' Data
Gtbets strictly prohibits access by anyone under 18. We do not knowingly collect data from minors. Age verification is mandatory at registration.
If we become aware that a minor's data has entered our system, the account will be immediately closed and all associated data will be deleted.
If parents believe their child is using this platform, they should immediately support@gtbets.wsto get in touch.
10 Privacy Policy Updates
Gtbets may update this Privacy Policy when necessary. Members will be notified of any significant changes via their registered email or SMS before those changes take effect. The date of the latest update will always be shown at the top of this page.
Note: Visit this page regularly to stay up to date with our latest Privacy Policy. Continued use of the platform after any changes constitutes acceptance of the updated policy.
11 Contact
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:
- Email: support@gtbets.ws
- Subject: Send us a "Privacy Request"
- Response time: Up to 30 business days
- Live Chat: 7 days a week, 24 hours a day
Your privacy is our priority
How we protect your data at gtbets
End-to-End Encryption
Every data transmission on our platform is protected by 256-bit SSL encryption — no one can intercept your information in transit.
No Data Sales
Gtbets never sells your data to advertisers or third parties — that's a core promise we stand by.
KYC Verification
The identity verification process is completely secure. Uploaded documents are stored on encrypted servers.
Two-Factor Authentication (2FA)
Add an extra layer of security to your account. Enable SMS or app-based 2FA quickly and easily.
Anonymous Analytics
Usage data collected for site improvement is fully anonymized. No personal identifiers are attached.
24/7 Privacy Support
Our team is available seven days a week to handle any data-related requests.
Play Safe, Win with Confidence
Your data is fully protected at GTBets. Register now and enjoy the best online betting experience in Bangladesh.